Overview of the Wiiisdom Customer Center

Overview of the Wiiisdom Customer Center

🧭 Overview of the Wiiisdom Customer Center

Welcome to the Wiiisdom Support Portal β€” your central hub for managing all your Wiiisdom products and services. This article provides an overview of the key sections available on the portal to help you navigate and make the most of your experience.
πŸ”— Main Page: [Customer Center Main Page Link]
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πŸ”½ Downloads

Access the latest versions of Wiiisdom products. This section allows you to download software and updates.
πŸ”— Access the Download page description: [Download Page Description Link]
​

πŸ“š Documentation

Find comprehensive guides and manuals for all Wiiisdom solutions. This includes:
  1. User guides
  2. Configuration instructions
  3. Best practices
πŸ”— Access the Documentation page description: [Documentation Page Description Link]

🧠 Knowledge Base

Search through a curated collection of articles designed to help you troubleshoot issues, learn new features, and optimize your use of Wiiisdom tools and this portal.
πŸ”— Access the Knowledge Base description: [Knowledge Base Description Link]

πŸ› οΈ Help Desk

Need assistance? The HelpDesk section lets you:
  1. Submit support tickets
  2. Track the status of your requests
  3. Communicate directly with the support team
πŸ”— Access the Help Desk page description: [Help Desk Page Description Link]

πŸ“€ My Uploads

Share files with the support team, such as logs or configuration files, to assist in resolving issues.
πŸ”— Access the My Upload page documentation: [My Upload Page Documentation Link]

πŸ“ Release Notes

Stay informed about the latest product updates, bug fixes, and new features with detailed release notes for each version and review the history.
πŸ”— Access the Release Notes page description: [Release Notes Page Description Link]

πŸ‘€ User Menu Sections

Accessible by clicking on your user profile (in the top-right corner), these sections, available for organization admins, provide administrative and account-level tools:

πŸ‘₯ Team Management

Manage your organization’s users and roles. In this section, you can:
  1. Invite new team members
  2. Assign roles and permissions
πŸ”— Access the Team Management page documentation: [Team Management Page Documentation Link]

🧾 Licenses

View your product licenses, including license keys and expiration dates.
πŸ”— Access the License page documentation: [License Page Documentation Link]

πŸ†• Sign Up Required

To access the portal, each user must sign up using their email address. This step is essential to create a password and activate the account.
  1. If you're a new user, make sure your email has been added by an admin via the Team Management page.
  2. Once added, go to the Sign Up page and follow the instructions to create your Wiiisdom ID.
πŸ”— Access the Sign Up documentation: [Sign Up Documentation Link]

❓ Need Help?

If you have any questions or need further assistance, feel free to reach out to us at support@wiiisdom.com or submit a request through the Help Desk section of the portal. We're here to help!

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