Team Management page

Team Management page

Our Wiiisdom support platform offers lots of capabilities regarding our solutions: downloads, documentation, knowledge base, support, etc. Having the right people accessing it in your organization is important for using our products. That’s why you will find a set of features for admins to add, edit or remove users and grant admin permission.

These features can be found by opening my user drop down menu as an admin:



From the Team management page, admins can list, add, edit and remove users:




Edit and Add users button will open the same form to manage user Names, Email and Role:



Added users will then have the right to Sign up. Signing up is required to define the password for new users.

Providing a user with admin role will give him access to these features.

Remove a user will remove it from the list and cancel his access.

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