Team Management page (for admins)

Team Management page (for admins)

👥 Managing Your Team – Admin Features on the Wiiisdom Support Platform

To ensure the right people in your organization have access to downloads, documentation, support, and other resources, the Wiiisdom Support Platform provides a dedicated Team Management page for administrators.

🔗 Access the Team Management Page as admin: [Team Management Page link]

🧭 How to Access Team Management

  1. Open Your User Menu
    As an admin, click on your profile in the top-right corner of the portal.
  1. Select “Team Management”
    This will take you to the page where you can manage user access.

👤 What You Can Do

On the Team Management page, admins can:
  1. List Users
    View all access currently associated with your organization.

  1. Add or Edit Accesses
    Use the Edit/Add buttons to open a form where you can manage:
    1. First and Last Name
    2. Email
    3. Role (User or Admin)

  1. Remove Users
    Instantly revoke access by removing a user from the list.

🔐 Admin Role & Sign-Up

  1. New Users must sign up to define their password and activate their account.
  2. Assigning the Admin role grants access this team management page and license management page.

❓Need Help?

If you need assistance managing users or accessing admin features, feel free to reach out via the support chat or email us at support@wiiisdom.com — we’re here to help!
    • Related Articles

    • License page (for admins)

      ? Managing Licenses on the Wiiisdom Customer Center The Licenses page on the Wiiisdom Support Portal allows administrators to view and manage all active product licenses associated with their organization. This section is essential for keeping track ...
    • My Upload page

      ? Uploading Files to Support – My Uploads Page When a support agent requests logs or large files that can't be sent via ticket replies or email attachments, you can securely upload them using the My Uploads page on the Wiiisdom Customer Center. ? ...
    • Overview of the Wiiisdom Customer Center

      ? Overview of the Wiiisdom Customer Center Welcome to the Wiiisdom Support Portal — your central hub for managing all your Wiiisdom products and services. This article provides an overview of the key sections available on the portal to help you ...
    • Wiiisdom ID Sign Up

      ? Creating Your Wiiisdom ID Your Wiiisdom ID gives you access to all features and resources available on the Wiiisdom Customer Center. ? Main Page: [Customer Center Main Page link] ✍️ How to Sign Up Go to the Sign-Up Page From the main page, click ...
    • 🆕 Introducing Wiiisely and the New Wiiisdom Support Portal Experience

      ? Introducing Wiiisely and the New Wiiisdom Support Portal Experience Starting January 2026, we’re excited to announce two major updates designed to improve your support experience: Wiiisely, our AI-powered support assistant, is now available on the ...