License page (for admins)
🧾 Managing Licenses on the Wiiisdom Customer Center
The Licenses page on the Wiiisdom Support Portal allows administrators to view and manage all active product licenses associated with their organization. This section is essential for keeping track of license usage, expiration, and activation.
🔐 Accessing the Licenses Page
To access the Licenses page:
- Click on your user profile in the top-right corner of the portal.
- Select Licenses List from the drop-down menu (admin access required).
📋 What You’ll Find
View All Licenses: See a complete list of your licenses, including:
- Creation date
- License key
- Product name
- Expiration date
- Current status (active, expired, etc.)
- Access Offline Activation: A direct link is provided for offline activation if needed.
🔄 License Reset
If you need to reset a license to activate it on a new device, please:
- Submit a request through the HelpDesk section
- Provide us with the licence key you would like to reset
❓Need Help?
For any questions or issues related to your licenses, don’t hesitate to reach out via the
support chat or by emailing us at
support@wiiisdom.com. We're here to assist you!
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