My Upload page
When a support agent requests a log or other sizable files that cannot be accommodated as a ticket answer or email attachment, please follow these instructions:
Go to My Uploads:
Drop or browse the file:
Click upload:
Click on the message above the drop area or on the file action item next to the file in the list above to copy the file link to your clipboard:
Return to the ticket and append the new message or reply to the latest support email. Paste the link into the message and send it to the support agent.
Our support team can't directly access your file. It is imperative to share the link with the team following the upload.
Related Articles
Download page
? Using the Downloads Page on the Wiiisdom Customer Center The Downloads page is your go-to destination for accessing the latest versions of all Wiiisdom products. Whether you're setting up a new environment or updating an existing one, this section ...License Page
? Managing Licenses on the Wiiisdom Customer Center The Licenses page on the Wiiisdom Support Portal allows administrators to view and manage all active product licenses associated with their organization. This section is essential for keeping track ...Team Management page
Our Wiiisdom support platform offers lots of capabilities regarding our solutions: downloads, documentation, knowledge base, support, etc. Having the right people accessing it in your organization is important for using our products. That’s why you ...Wiiisdom ID Sign Up
Customer Center Main Page link 1. From the main page, access the Sign up page : 2. Then fill in your email and new password to create/register your account: 3. Click Continue. You will receive an email to validate your email address: - This may take ...