My Upload page
๐ค Uploading Files to Support โ My Uploads Page
When a support agent requests logs or large files that can't be sent via ticket replies or email attachments, you can securely upload them using the My Uploads page on the Wiiisdom Customer Center.
๐ Access the Upload Page: [My Uploads Page Link]
๐ How to Upload a File
- Go to My Uploads
Navigate to the upload page using the link above.
- Drop or Browse Your File
Drag and drop your file into the designated area, or click to browse and select it manually.
- Click Upload
Once your file is selected, click the Upload button to begin the transfer.
๐ Share the File Link
After uploading:
- Click on the message above the drop area or the action icon next to your file in the list.
- This will copy the file link to your clipboard.
- Return to your support ticket or email thread and paste the link in your message.
Important: Our support team cannot access your file unless you share the link. Be sure to include it in your reply.โNeed Help?
If you have trouble uploading or sharing your file, feel free to reach out via the support chat or email us at support@wiiisdom.com โ weโre here to assist you!
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