Common
Managing CMS Connections with Unique Identifiers in 360Suite
Overview This article explains how CMS connections are managed in 360Suite starting with version 2026.2, and the limitations of CMS name-based identification in earlier versions. It is intended for 360Suite administrators managing SAP BusinessObjects ...
How to configure 360Suite's Tomcat with HTTPS
? Purpose This article provides high‑level guidance for enabling HTTPS/SSL on Apache Tomcat 10.1.x. Because Tomcat is a third‑party application server, SSL configuration is outside the scope of our product support. The content below summarizes and ...
360Suite - Supported Platforms (PAM)
360Suite – Supported Platforms (PAM - Product Availability Matrix) This document provides an authoritative overview of the platforms and environments supported by 360Suite by Wiiisdom. It is designed to help customers quickly determine compatibility ...
Unable to change the password for the Administration Console (Windows)
Symptoms Install or update 360Suite with Tomcat running as a Windows service. Attempt to launch or interact with the 360Suite Administration Console. Notice that the console does not load properly or crashes silently. Cause The Windows user account ...
Known Limitations for 360Suite on BI2025
Context 360Suite can properly connect to BI2025 and perform all functions available in previous versions. However, there are issues with the new "widx" format and the new tables and charts introduced in this version. This knowledge base documents all ...
Unable to start 360Suite when tomcat uses slf4j
Symptom tomcat root page is available /360suite url returns 404 error in tomcat/logs/localhost-{date}.log an error appears on 360Suite startup 03-May-2021 07:51:22.858 SEVERE [localhost-startStop-1] ...
Tomcat memory issue
Introduction This article explains how to resolve memory-related task failures in 360Suite when the Tomcat Java Virtual Machine runs out of memory or exceeds garbage collection overhead limits. Environment Product: 360Suite Operating systems: Windows ...
Change Tomcat after 2025.1 upgrade
Context To prepare for BI 2025 moving away from Java 8, we migrated from Java 8 to Java 21. This migration impacts everyone doing update from previous version, as the version used for Tomcat is not compatible anymore, as Java 21 requires a Tomcat 10 ...
Read Tomcat Logs after 2025.1 upgrade
Context 2025.1 made a lot of changes regarding log generation. Allowing users and support agent to be more efficient in the search of issues. The 360Suite Tomcat will now generate new files if old one are getting too large, this will only happen on ...
How to Transfer or Share 360Suite Tasks Between Users
Overview There are two ways to transfer or share tasks in 360Suite: Export/Import — Transfer full ownership of tasks to another user or environment. Task Sharing — Grant other users or groups access to manage or view tasks without changing ownership. ...
Increase session timeout for 360Suite
Process Locate the web.xml file in the Tomcat server used by 360Suite. By default, the location is: <Tomcat_installation>\conf\web.xml In the example below, the session timeout value has been set to 60 minutes. <!-- ==================== Default ...
How to Reset the 360Suite Administration Console Password (Linux)
Symptoms You are unable to log in to the 360Suite Administration Console. The password may have been lost or the configuration file may be corrupted. Procedure Open a terminal session on the machine hosting 360Suite. If necessary, switch to a user ...
How to Reset the 360Suite Administration Console Password (Windows)
Symptoms You are unable to log in to the 360Suite Administration Console. The password may have been lost or the configuration file may be corrupted. Procedure Open the Registry Editor (regedit.exe). Administrator privileges are required. Navigate to ...
Configure 360Suite to communicate with SSL-enabled environments
Context Many 360Suite modules need to communication with the BOBJ RESTful API to process specific actions, often "Webi and UNX"-related actions. The features using this RESTful API are the following ones: 360Bind (opening and working with Webi ...
DB011/DB02 - How to configure the 360Suite database with SQL Server AD Domain account
Symptom When configuring the database in the Web Platform Administration Console with a AD Domain account for SQL Server, you encounter one of the following errors : - DB012: Could not find driver - DB011: This driver is not configured for integrated ...
What BOBJ Events are supported in 360Suite Tasks?
Overview You want to orchestrate your BusinessObjects (BOBJ) Events with 360Suite Tasks. You want to know what BOBJ Events are supported in 360Suite. Process The "Events to Wait for" that are currently supported for a Task in 360Suite are: Schedule ...
360Suite database configuration is not set when restarting Tomcat server
Symptoms On application startup, a warning popup appears In the Administration console, the database configuration is empty even though is was setup previously Environment 360Suite Web Platform Linux server (all) Additional symptoms : tomcat logs In ...
Get SLA debug information
Generalities The Semantic Layer Agent (SLA) is a component of 360Suite that bridges SAP SL SDK with our processes. It is brought by two artifacts: Laucher.jar and SemanticLayerAgent-{version}.jar. These two artifacts are mandatory to ensure you are ...
How to properly enable an Administrator key in 360Suite
Procedure Log into the Administrator Console. Navigate to the License tab. In the Keys block, paste the license key provided. Navigate to Administrators block. This is where the BOBJ user accounts can be mapped as 360Suite administrators up to the ...
How to enable AD authentication in 360Suite
Context You want 360Suite to use AD authentication the same way BusinessObjects does it. Procedure As part of the AD authentication configuration on the Business Objects server, two files will have been created and saved on “C:\Windows\” directory ...