How to Reset the 360Suite Administration Console Password (Windows)

How to Reset the 360Suite Administration Console Password (Windows)

Symptoms

You are unable to log in to the 360Suite Administration Console. The password may have been lost or the configuration file may be corrupted.

Procedure

  1. Open the Registry Editor (regedit.exe). Administrator privileges are required.

  2. Navigate to the following registry key:

    HKEY_LOCAL_MACHINE\Software\JavaSoft\Prefs\com\gbs\360\preferences\specific\<SP_code>

    Note: <SP_code> corresponds to the SAP BusinessObjects version (e.g., 424 = BI 4.2, , 430 = BI 4.3).

  3. Right-click the admin.console.password entry and select Delete.

  4. Open the 360Suite Administration Console in a browser. You will be prompted to set a new password (default password: 360).

    Refer to the 360Suite Installation Guide for full details on console access and initial configuration.

Result

The password is cleared from the Windows registry. You can now log in using the default password and define a new custom password.

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