How to Reset the 360Suite Administration Console Password (Linux)

How to Reset the 360Suite Administration Console Password (Linux)

Symptoms

You are unable to log in to the 360Suite Administration Console. The password may have been lost or the configuration file may be corrupted.

Procedure

  1. Open a terminal session on the machine hosting 360Suite.

  2. If necessary, switch to a user account with write access to the 360Suite configuration files:

    $ su <user_name>

  3. Navigate to the preferences directory:

    $ cd /etc/.java/.systemPrefs/com/gbs/360/preferences/specific/<SP_code>/

    Note: <SP_code> corresponds to the SAP BusinessObjects version (e.g., 424 = BI 4.2, 430 = BI 4.3). An alternative path may be <java_home>/jre/ instead of /etc/.java.

  4. Open prefs.xml in a text editor (e.g., nano, vim) and delete the following line:

    <entry key="admin.console.password" value="password_hash"/>

  5. Save and close the file.

  6. Open the 360Suite Administration Console in a browser. You will be prompted to set a new password (default password: 360).

    Refer to the 360Suite Installation Guide for full details on console access and initial configuration.

Result

The password is cleared from the configuration file. You can now log in using the default password and define a new custom password.