Support Processes
🆕 Introducing Wiiisely and the New Wiiisdom Support Portal Experience
? Introducing Wiiisely and the New Wiiisdom Support Portal Experience Starting January 2026, we’re excited to announce two major updates designed to improve your support experience: Wiiisely, our AI-powered support assistant, is now available on the ...
Submitting Enhancement Ideas
Description Sometimes you may have ideas or feature suggestions for Wiiisdom products. These are considered enhancement ideas, not issues or bugs. How It Works Submitting an idea is free of charge. Your suggestion will be reviewed by our Product ...
Wiiisdom Scope of Support
? Wiiisdom Support Scope & Ticket Management This document provides an overview of how Wiiisdom delivers support services to its customers. It outlines the scope of support, the ticket submission process, and the expectations for resolution and ...
360Suite Office Hours
? 360Suite Office Hours – Join Our Live Q&A Session ?? Version française ci-dessous As part of your active 360Suite maintenance or subscription, you're invited to join our upcoming Office Hours session with our Solution Specialist team. This is a ...