Wiiisdom for Tableau Desktop - Supported Platforms (PAM)
This document provides an authoritative overview of the platforms and environments supported by Wiiisdom for Tableau Desktop. It is designed to help customers quickly determine compatibility and prerequisites for deploying and operating Wiiisdom for Tableau Desktop within their IT landscape.
Whether you are planning a new deployment, upgrading your environment, or troubleshooting compatibility questions, this guide clarifies:
Which operating systems and browsers are officially supported
Supported Tableau versions and integration databases
Minimum hardware requirements for optimal performance
📥 Where to Find It
This document is available here in the Customer Center Knowledge Base and may also be shared by the support team in tickets or when clarifying platform compatibility.
đź•“ Historical Versions
For customers who need to reference previous compatibility information, historical versions of the Supported Platforms (PAM) document are available:
📌 Why It Matters
Understanding the supported platforms ensures that your team:
- Deploys Wiiisdom for Tableau Desktop in a fully compatible and supported environment
- Anticipates hardware and software requirements before installation or upgrade
- Avoids common pitfalls related to unsupported configurations
- Maximizes the reliability and performance of your Wiiisdom Ops for Tableau deployment
❓Need Help?
If you have questions about the document or need assistance interpreting its guidance, please reach out via the HelpDesk or email us at support@wiiisdom.com — we’re here to help!
Related Articles
Connection Failed error when configuring Tableau Server Connection in context variable
Condition When trying to set up Tableau Server connection details in Context Variables, error message pops up, when clicking the Test Connection button. Error message: Connection failed. Response seems not originated from Tableau Server. Use Single ...
Empty Hardware Fingerprint
Condition In the License tab of the Designer settings, the Hardware Fingerprint field is empty. Solution This Hardware Fingerprint is retrieved using the CLI: Make sure that the CLI exists in the "<Wiiisdom-Ops-for-Tableau-home>/kinesis-cli/" folder ...
Tests not running after new installation
Condition Error message: 'C:\Users\admin\Desktop\Kinesis' is not recognized as an internal or external command, operable program or batch file. Exit code: 1 Solution Cause There are extra spaces in the file path of the directory. Remedy Please ...
Invalid License File
Condition When trying to run a test in Wiiisdom Ops, the following error message comes up in the console. Error message: Invalid license file. nil Exit code: 1 Solution Cause This error is usually caused by moving your Wiiisdom Ops software package ...
Tests not running due to the version of Chrome/Edge
Symptoms Tests ran in Wiiisdom Ops for Tableau Designer or CLI are failing shortly after starting. Error message: An unexpected error occured. org.openqa.selenium.SessionNotCreatedException: session not created: This version of ...