Summary
When Wiiisdom Cloud Platform (WCP) attempts to create a version of a Tableau workbook, the process fails if the initiating user or service account does not have view permissions on the workbook’s first/default view. This issue occurs only during version creation and does not affect snapshots, promotion, or restoration workflows.
Symptoms
Root Cause
The WCP versioning process relies on retrieving the workbook content. If the initiating account lacks permission on that view, Tableau’s API doesn't return the Workbook, preventing WCP from creating a full version.
This limitation is specific to versioning and does not apply to other operations.
Impact
Versioning workflows in WCP fail intermittently depending on permissions on the first view.
Governance and audit processes relying on version history may be incomplete.
Workarounds
To ensure successful version creation:
Grant View Permission on the First/Default View
Ensure the service account has View permission on the workbook’s first/default view.
Change the Default View
Set a view that the service account can access as the default/landing view in Tableau Desktop or Cloud, then republish.
Use an Elevated Account
Run versioning with a Site Admin or an account that has universal View permissions. (https://platform.documentation.wiiisdom.com/psSetup, same setup as Predictive Scoring)
Next Steps / Communication
We recommend validating first view permissions before running versioning jobs.
We have requested clarification from Tableau regarding consistent workbook retrieval when the first view is restricted; updates will be provided if the behavior changes or new API capabilities are introduced.