Not able to Generate a Trial License

Not able to Generate a Trial License

Condition

Trial license is not generating
Trial License Error! Communication error with the License Server. Please contact us directly at: contact@wiiisdom.com

Solution

Cause

Wiiisdom Ops is unable to communicate via the internet and generate a license file for the given computer. This is most likely due to proxy settings at your company and a proxy blocking access to the Wiiisdom Ops license site. 

Remedy

Please check your proxy settings to allow access.
If the problem persists, please reach out to us on contact@wiiisdom.com and a colleague will be able to send you a trial license.


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