"DB003: No suitable driver found" when configuring 360Suite databases

"DB003: No suitable driver found" when configuring 360Suite databases

Symptoms

When configuring 360Suite main database.
When configuring 360Eyes database.
When trying to create a 360Cast SQL source.
When trying to create a 360View SQL Query.

In any of these situations, when the database type was selected, the following error appear:
Quote
DB003: No suitable driver found

Cause

360Suite uses JDBC drivers to connect any database.
By default, 360Suite only embeds PostgreSQL JDBC driver.
Info
360Suite is compatible with a much broader set of DBMSes (see our PAM).

Resolution

All appriopriate JDBC drivers must be selected when prompted during the installation or the upgrade of 360Suite.
It is therefore recommended to copy/paste them all beforehand in a single custom folder (e.g. "D:\JDBC"). and the during the setup, select all the required drivers from this folder.

References

  1. 360Suite Product Availability Matrix (PAM)
  2. 360Suite Documentation | Installation
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