Cannot unarchive objects in 360Suite: ACL011 error when removing the 360Archive access level

Cannot unarchive objects in 360Suite: ACL011 error when removing the 360Archive access level

Overview

Goal: Unblock the unarchiving of BI objects (Web Intelligence documents, folders, etc.) when removing the 360Archive access level in the 360View security matrix fails with error ACL011, by correcting the BusinessObjects permissions that deny the Edit right on the archived objects.

Target audience: Admin (SAP BusinessObjects administrator / 360Suite administrator)

Estimated time: 15–30 minutes (plus the unarchiving time itself, which depends on the number of objects)


Warnings & Prerequisites

Warning: Unarchiving is a security change performed on the object: 360Suite removes the 360Archive access level from it. Therefore the account doing it must be able to edit the object in BusinessObjects. The 360ArchiveAdmin access level only grants the right to see archived objects — it does not grant Edit and therefore does not override other rights that deny Edit. On recent SAP BOBJ support packs the implicit "Administrator bypass" has been removed, so even the Administrator account is subject to these deny rules.

Impact if skipped: Every attempt to unarchive (single object or bulk via the security matrix) fails with ACL011. The objects stay invisible to end users, and no other 360Suite / Wiiisdom feature can act on them (including restore, which also requires editing the object).

Before you start, confirm:

  • [ ] You are connected with the Administrator account, or with a user explicitly declared as an archive administrator in 360View.
  • [ ] The 360ArchiveAdmin access level exists in the CMC and is granted on the archived objects.
  • [ ] You have full rights in the CMC to modify access levels (Manage > Access Levels) and object security.
  • [ ] You have identified at least one impacted object and can reproduce the ACL011 error on it (a test object makes validation faster than a 700-object batch).

Environment

  • Product version(s): 360Suite 2024.2.2 and later (case observed on 2026.4.1)
  • Third-party technology: SAP BusinessObjects BI 4.x / BI 2025 (recent support packs, where the Administrator bypass on rights no longer applies)
  • Database / platform (if applicable): Not applicable — the issue is located in the BOBJ CMS repository security only

Useful background — BOBJ rights precedence (highest to lowest):

  1. Explicit granular right on the object
  2. Explicit access level deny
  3. Explicit access level allow
  4. Inherited access level (from folder or group)

A deny always wins over an allow at the same priority level. This is why adding an allow through 360ArchiveAdmin is enough in some cases, and not in others.


Procedure

Choose the option that matches your situation. Identify the situation first by opening the object's security in the CMC (right-click the object > User Security) and checking, for the Administrator account: is 360ArchiveAdmin present? Is Edit denied, and is that deny inherited or explicit?

Step 1: Open the 360ArchiveAdmin access level

In the CMC, go to Manage > Access Levels, select 360ArchiveAdmin, then Actions > Included Rights.

Expected result: You see the rights currently carried by the access level — essentially the View right on the archived content.

Step 2: Add the Edit right to 360ArchiveAdmin

Set Edit objects (general right "Edit this object") to Granted, then save.
Expected result: The access level now grants both View and Edit on the objects it is applied to. Because it is an explicit allow on the object, it takes precedence over the inherited deny.

Note: This does not create a security exposure: archived objects remain hidden from everyone except the accounts that hold 360ArchiveAdmin (Administrator and the users declared in 360View).

Step 3: Unarchive the objects

Go back to 360View, open the security matrix, select the impacted objects and remove the 360Archive access level (bulk selection is supported, which is the recommended approach for large volumes such as several hundred documents).
Expected result: The change is applied without ACL011 and the objects become visible again to their normal audience.

Tip: Test on a single object first, then run the bulk operation once the fix is confirmed.


Validation & Verification

How to confirm success:

  1. In the CMC, right-click one impacted object > User Security > select Administrator > View Security. Expected output: Edit this object is Granted, and no remaining deny is listed for that right.
  2. In 360View, remove 360Archive from a single test object through the security matrix. Expected output: The operation completes without ACL011; the 360Archive access level no longer appears on the object.
  3. Log in with an end user who is part of the object's normal audience and browse to the object. Expected output: The object is visible and can be opened / refreshed as before archiving.

Success criteria: The full batch of objects can be unarchived from the security matrix with no ACL011 error, the objects are visible to their intended audience, and the security model has been restored to its intended state (temporary changes reverted where applicable).