Audit Snapshot Fails in 360Eyes — Unsupported DB URL (jdbc:sqlanywhere)
Symptoms
When running the 360Eyes – Audit job, the job fails during DO_SPECIFIC_JOB_ACTIONS and the log displays:
Cause
The Audit data source is configured with a SQL Anywhere–specific JDBC URL (jdbc:sqlanywhere:…). 360Eyes does not support that driver for snapshot generation. 360Eyes supports SAP’s jConnect JDBC driver (generic for SQL Anywhere and ASE) using jdbc:sybase:Tds.
Resolution
Add the jConnect driver to Tomcat.
Copy the jConnect JAR into:Restart Tomcat after adding the JAR.Use the jConnect JDBC URL format.
Replace any
jdbc:sqlanywhere:URL.-
Save and test the connection.
Open the Audit data source in 360Eyes/360Suite → paste the new URL → provide credentials → Test Connection → Save. -
Run the Audit job.
Confirm the snapshot step completes without the “not supported” error.
Environment
- Job: Audit (360Eyes)
-
Previously observed URL:
jdbc:sqlanywhere:DSN=BIA_Audit_PROD(unsupported) -
Supported: SAP jConnect /
jdbc:sybase:Tds:<server>:<port>
Related Articles
SAP BusinessObjects Auditing vs. 360Suite – Understanding the Difference
Purpose This article clarifies a common misconception: SAP BusinessObjects Auditing (commonly referred to as "Auditor") is not a 360Suite module. It is a native SAP BusinessObjects feature. This distinction matters when checking whether Auditing is ...Connection error on SQL Server : DB server closed connection
Symptom Error message : SQL Server : Error : java.io.IOException: DB server closed connection Where to find the information : When connecting 360Suite / 360Eyes to SQL Server database Environment Product : 360Suite / 360Eyes Product Version : All ..."DB003: No suitable driver found" when configuring 360Suite databases
Symptoms When configuring 360Suite main database. When configuring 360Eyes database. When trying to create a 360Cast SQL source. When trying to create a 360View SQL Query. In any of these situations, when the database type was selected, the following ...Error : "java.lang.OutOfMemoryError: GC overhead limit exceeded"
Symptom When running 360Eyes jobs, the following error may be encountered: "java.lang.OutOfMemoryError: GC overhead limit exceeded" 2014-11-14 15:05:00 +0100 INFO Creating hash for CUID-ShortName/path universe link: done 2014-11-14 13:52:18 -0500 ...FAQ: Migrate to the new 360Eyes for SAP BusinessObjects Audit Job
Context Version 2025.2 introduced changes to the behavior of 360Eyes Jobs. Previously, we had a list of jobs consisting of: - CMS - Webi - Crystal - Universe - IA & Other Each job had an option to extract audit information. This could sometimes lead ...