360Suite - REPO003: Error while updating the backup repository structure

360Suite - REPO003: Error while updating the backup repository structure

Symptom

Error when running a backup task, specifically after a 360Suite upgrade or a reinstallation of the application using the same database.
Error : "REPO003: Error while updating the backup repository structure"

Environment

360Suite
Any DBMS

Cause

The backup repository configuration in the administration console hasn't changed but a database lock occurred during reconnection.
360Suite is not able to update the repository on the next backup task.

Resolution

Open a session in your DBMS and run the following queries in the 360Suite database to remove the lock :

  1. If the value of univrepoupdated is 0 then :
UPDATE plusversconfigentity SET univrepoupdated = 1

  1. If the value of univrepoupdated is "false" then :
UPDATE plusversconfigentity SET univrepoupdated = 'true'

  1. If the value of lockrepo is 1 then :
UPDATE plusversconfigentity SET lockrepo = 0

  1. If the value of lockrepo is "true" then :
UPDATE plusversconfigentity SET lockrepo = 'false'



Finally, restart the 360 Tomcat

Keywords

Backup, REP003, backing up, 360Suite, Database, Repository