Recent Articles
Wiiisdom Scope of Support
? Wiiisdom Support Scope & Ticket Management This document provides an overview of how Wiiisdom delivers support services to its customers. It outlines the scope of support, the ticket submission process, and the expectations for resolution and ...
Release Notes section
? Reviewing Release Notes – Wiiisdom Customer Center The Release Notes section of the Wiiisdom Customer Center keeps you informed about the latest updates, improvements, and fixes across all Wiiisdom products. It’s the best place to track version ...
Help Desk section
? Managing Support Tickets – Wiiisdom Customer Center The Tickets section of the Wiiisdom Customer Center allows you to create, track, and manage all your support requests. Whether you're reporting an issue, requesting a feature, or following up on ...
Knowledge Base page
? Wiiisdom Knowledge Base – Your Self-Service Resource The Knowledge Base in the Wiiisdom Customer Center is designed to help you find answers quickly, troubleshoot issues, and deepen your understanding of Wiiisdom products and the portal itself. ? ...
Documentation page
? Accessing Product Documentation – Wiiisdom Customer Center The Documentation section of the Wiiisdom Customer Center provides centralized access to all product manuals, guides, and reference materials. Whether you're deploying, configuring, or ...
Popular Articles
Configure 360Suite to communicate with SSL-enabled environments
Context Many 360Suite modules need to communication with the BOBJ RESTful API to process specific actions, often "Webi and UNX"-related actions. The features using this RESTful API are the following ones: 360Bind (opening and working with Webi ...
How to configure SQL Server with Windows Authentication
Symptom When trying to configure a SQL Server database using Windows Authentication as part of the 360eyes database configuration, the following error is returned: "The driver is not configured for integrated authentication". Environment 360Eyes ...
High WIPS memory consumption during a 360eyes WEBI Jobs
Symptoms When running 360Eyes Webi jobs, the Web Intelligence Processing Servers (WIPS) can consume a lot of memory, potentially triggering alerts in SAP BusinessObjects or making the WIPSes unresponsive. Cause When exporting metadata of Webi ...
FAQ: Migrate to the new 360Eyes for SAP BusinessObjects Audit Job
Context Version 2025.2 introduced changes to the behavior of 360Eyes Jobs. Previously, we had a list of jobs consisting of: - CMS - Webi - Crystal - Universe - IA & Other Each job had an option to extract audit information. This could sometimes lead ...
Issue regarding Power BI Slicers
Context On the Wiiisdom Cloud Platform, you can simulate their journey by selecting slicers and specifying the values they want to apply. However, under certain conditions, slicers may not behave as expected. Instead of applying the selected value, ...