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Recent Articles
Webi Job Connectivity Issue
Environment Product version(s): 360Suite (all versions using the WEBI job with RESTful API connectivity) Third-party technology: SAP BusinessObjects (BI Platform / BIPRWS RESTful Web Services) Symptoms When running a 360Suite job that scans WEBI ...360Eyes Jobs Running Slowly During Snapshot Copy Due to Database Index Fragmentation
Summary This article explains why 360Eyes jobs may run slower than usual, particularly during the snapshot copy step, and how to resolve the most common cause of this issue. Symptoms You may notice one or more of the following: 360Eyes jobs are ...Universe Description Appears Duplicated in Information Design Tool (IDT)
Overview A known behavior has been identified when updating a Universe description outside of the Information Design Tool (IDT), including updates performed by 360Suite. After a description is modified and saved in the Central Management Console ...My Wiiisdom Cloud Platform invitation link has expired. How can I get a new invitation?
Overview This FAQ explains how to regain access when a Wiiisdom Cloud Platform (WCP) invitation link has expired. In most cases, users can generate a new activation link themselves from the login page without asking the Wiiisdom team to resend an ...SQL Server Known Issue: Liquibase Metadata NullPointerException During 360Suite DB Initialization
Environment Product version(s): 360Suite Third-party technology: Microsoft SQL Server Database (if applicable): SQL Server collation and database permissions Symptoms Customers may encounter database initialization or connection validation failures ...
Popular Articles
Configure 360Suite to communicate with SSL-enabled environments
Context Many 360Suite modules need to communication with the BOBJ RESTful API to process specific actions, often "Webi and UNX"-related actions. The features using this RESTful API are the following ones: 360Bind (opening and working with Webi ...How to configure SQL Server with Windows Authentication
Symptom When trying to configure a SQL Server database using Windows Authentication as part of the 360eyes database configuration, the following error is returned: "The driver is not configured for integrated authentication". Environment 360Eyes ...360Plus backup repository size calculation
Introduction This document explains how to estimate the size of the 360Plus backup repository. The retrieved information comes from performance tests ran in our Dev labs and customers environment. The numbers may change depending on SAP ...How to enable AD authentication in 360Suite
Context You want 360Suite to use AD authentication the same way BusinessObjects does it. Procedure As part of the AD authentication configuration on the Business Objects server, two files will have been created and saved on “C:\Windows\” directory ...How to Reset the 360Suite Administration Console Password (Windows)
Symptoms You are unable to log in to the 360Suite Administration Console. The password may have been lost or the configuration file may be corrupted. Procedure Open the Registry Editor (regedit.exe). Administrator privileges are required. Navigate to ...